VACATURE

Customer Service & Logistics medewerker

Stimuleer het succes van klanten met een enthousiaste, ondernemende en oplossingsgerichte mentaliteit. Geniet van een dynamische omgeving in Rotterdam (Delftse Poort), veel eigen verantwoordelijkheid, uitstekende arbeidsvoorwaarden en groeimogelijkheden. Solliciteer nu en maak samen met ons het verschil!

The All-in-1 Shipping Platform for Sample Shipments on Dry Ice

Start shipping your dry ice samples smart and easy today. Request a trial and try Iceworx for free!

Wat bieden we jou?

  • Competitief salaris & uitstekend pensioen

    €75,-

    Or: pay annually and receive a 10% discount. Contract duration: 24 months.
    ✅ 4% discount on shipping rates: Save immediately on your standard shipping costs.
    ✅ 4% discount on Health Care: Specially for medical and temperature-sensitive shipments.
    ✅ Shipping volume: You book at least 100 shipments per year or a shipping value of € 30,000 per year.
    ✅ Optional insurance: limit the risk for valuable shipments.
    ✅ Customer Service: Always available via email and telephone for support.
    ✅ Personal shipment manager: One point of contact for everything.
    ✅ Users: maximum 10 users.
    ✅ Integration (optional): our platform is directly linked to your ERP environment.

  • Persoonlijke groei

    €0,-

    No term
    ✅ Shipping with Iceworx rates
    ✅ Pick-up on location
    ✅ Up to 1 integration
    ✅ PostNL Express delivery: Your shipping box will be delivered before 12:00 on the day of shipping.
    ✅ Customer service: Available Monday to Friday between 9:00 AM and 5:00 PM by email and telephone.
    ✅ Available carriers: Iceworx and UPS
    ✅ Functionality: Booking shipments on dry ice/ Customs documents
    ✅ Maximum 10 shipments per year: Suitable for a small shipping volume.
    ✅ Users: max 1 user.

  • Veelzijdige rol met verantwoordelijkheid

    €25,-

    Or: pay annually and receive a 10% discount. Contract duration: 18 months.
    ✅ 2% discount on shipping rates: Save immediately on your shipping costs.
    ✅ 2% discount on UPS Premier Gold: Specially for medical and high-value shipments.
    ✅ Shipping volume: You book at least 15 shipments per year or a shipping value of €3,750.
    ✅ Active Tracking Monitoring: Our team has a live view of your shipment and will contact the carrier immediately in the event of incidents.
    ✅ Carriers: Iceworx, UPS, UPS Healthcare, DHL, DHL Medical.
    ✅ Users: max 5 users.
    ✅ Starter Kit: Everything you need for worry-free shipping.
    ✅ Functionality: dry ice shipping, dry ice shipping with temperature logger, courier booking, UPS Premier Gold.
    ✅ Service Level Agreement: Iceworx

  • Dynamisch kantoor

    €175,-

    Or: pay annually and receive a 10% discount. Contract duration: 36 months.
    ✅ 6% discount on shipping rates: Save immediately on your standard shipping costs.
    ✅ 1% discount on insurance of your shipment: Extra security at a reduced rate.
    ✅ Minimum purchase: You book at least 250 shipments per year or a shipping value of €70,000 per year.
    ✅ Insurance: All your shipments are insured against loss as standard. You will receive a new shipment free of charge.
    ✅ User account: maximum 25 users with authorization structure and ability to create multiple locations.
    ✅ API connections: For seamless integration with your systems.
    ✅ Carriers: freely selectable and integrated into the platform free of charge.
    ✅ Functionality: book non-conditioned shipments, customized shipping process.
    ✅ Customized SLA: service agreements tailored to the specific needs of your organization.
1 4

Wat voeg jij toe aan ons team

We zoeken geen radertje in een machine, maar iemand die écht meedenkt. Je bent nieuwsgierig, nauwkeurig, en houdt van schakelen met klanten, vervoerders en collega’s. Je voelt je thuis in een dynamische omgeving waarin vrijheid, verantwoordelijkheid en resultaat hand in hand gaan.

  • Je hebt ervaring of affiniteit met logistiek, e-commerce of orderverwerking.
  • Je voelt je thuis in een groeiend bedrijf waar dingen snel bewegen.
  • Je communiceert helder en vriendelijk – klanten worden blij van je.
  • Je werkt gestructureerd, denkt in oplossingen en pakt door.

* No rights can be derived from these packages and the general terms and conditions of Iceworx also apply. Package prices are per month and are invoiced in advance.

Herken jij jezelf als de perfecte kandidaat? Mooi! Dan leren we je graag beter kennen. Stuur je CV en een korte motivatie mee via onderstaand formulier. Geen formele brieven nodig – laat vooral zien wie je bent.