The successful collaboration between McCain Appetizers Europe BV and Iceworx

International shipping of frozen food samples poses a logistical challenge. It is a daily routine at McCain Appetizers Europe BV. With the help of Droogijs-shop.nl, everything runs smoothly, according to Logistics employee Ellen van Kaam.

Secure Shipping

The tasty appetizers, such as vegetable fries and cheese snacks, fly around the world to introduce (potential) customers to the products of McCain Appetizers Europe BV. It is important that the snacks remain frozen. Dry ice is the perfect solution for this. Due to the extremely low temperature of dry ice (-79 degrees) and because dry ice sublimates instead of melting, products remain perfectly frozen and no moisture is created in the packaging.

Shipping arranged from start to finish

McCain Appetizers Europe BV and Iceworx have been working together for over a year now and Ellen is very satisfied with the collaboration. “There are short lines with Iceworx, which makes communication and collaboration run smoothly”. Iceworx has recently started taking care of the shipments in addition to the dry ice. The entire shipping process is therefore arranged from A to Z. And that works: “It is very nice that Iceworx now also takes care of the shipping, we no longer have to worry about it ourselves,” says Ellen.

Efficient processes

In the past, we have conducted tests together for the shipping process, which made the processes increasingly efficient: “We just started and kept trying and fine-tuning new things. As a result, we now know exactly how many kilos of dry ice we need per destination and product,” says Ellen. Now, with the Iceworx platform, the correct box and amount of dry ice are automatically calculated. This makes the process much more efficient. Dozens of shipments are now successfully booked and sent every month. The samples are safely delivered to the most diverse destinations; worldwide.

“There are short lines of communication with Iceworx, which ensures smooth communication and collaboration.”

Successful collaboration

What does Ellen like about working with Iceworx? “I only have to email one person. That makes communication very smooth and fast. If I email the Iceworx team in the morning, I receive dry ice the same day. Everyone is on the same page, which makes working together very pleasant.”